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Job Description: BTW House Program Manager

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Click here for a PDF version of the job description and questionnaire.

Organization Overview:

Beyond These Walls is a 501(c)3 organization that works to achieve justice and liberation for LGBTQIA2S+ people incarcerated in the Pacific Northwest and the world through advocacy, service, and organizing. Beyond These Walls is a small organization with five full-time staff. 

Program Description:

The BTW House program, located near 60th and Lombard in NE Portland, provides a supportive living environment for LGBTQIA individuals transitioning from prison to society. Each resident arrives directly from prison and stays for 4-6 months. The Program Manager will oversee all operational aspects of the program. Our Deputy Director and Oregon Case Manager also work from the program regularly. We aim to build a community with strong connections and values, utilizing a harm reduction model in our approach. Case management for each resident is conducted by our case manager.

Position Summary:

We are seeking a dedicated Program Manager to join our team. This full-time, salaried position plays a crucial role in managing BTW's transitional housing program. The Program Manager will ensure the operational efficiency of the program, including maintenance, cleanliness, resident management, and the care closet. This position requires occasional nights and weekends, with a flexible work schedule. The Program Manager is expected to work onsite for 40 hours per week.

Key Responsibilities:

  • Oversee the day-to-day operations of the transitional housing program, ensuring a safe, secure, and supportive environment for residents.

  • Screen potential residents and coordinate intakes and exits from the program.

  • Manage and enforce house rules, including chore completion and behavior monitoring, to maintain order and discipline within the transitional housing program.

  • Coordinate maintenance and cleaning activities to ensure the property is well-kept and conducive to the residents' well-being.

  • Oversee the care closet, managing donations and maintenance to ensure residents have access to necessary supplies.

  • Act as a liaison between residents, the community, and external agencies to facilitate access to additional support and resources.

  • Monitor the safety and security of the program, promptly addressing any issues or concerns that arise.

Qualifications:

  • Demonstrated commitment to the justice and liberation of LGBTQIA2S+ people, with a particular focus on those impacted by incarceration.

  • Experience in housing coordination, social work, or a related field, preferably within a non-profit or community service organization.

  • Strong organizational and management skills, with the ability to multitask and prioritize effectively.

  • Excellent interpersonal and communication skills, with a knack for building trust and rapport with a diverse range of individuals.

  • Strong ethical boundaries and a commitment to maintaining confidentiality and professionalism.

  • Ability to work occasional nights and weekends, with a flexible schedule.

  • Must work from the program site for 40 hours per week.

Compensation:
The annual salary for this position is $58,000, plus benefits including medical, dental, vision, and life insurance. Additionally, the position offers unlimited sick and vacation time. The person hired for this position wil essentially be able to decide their own work schedule providing hours are worked between 8 AM and 10 PM. 

How to Apply:

Please submit your answers to the attached questionnaire to Biff Chaplow at biff@beyondthesewallslgbt.org. You may also send a cover letter and resume, but they are not required. 

Beyond These Walls is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage people with lived experience to apply, especially those who have been incarcerated. 

Screening Questionnaire for Program Manager Position

Please provide responses to the questions below to help us understand your suitability for the Program Manager role at Beyond These Walls. You can write as much or as little as you feel is necessary. We recommend that you write at least a few sentences per answer. 


1. Why are you interested in this position?

2. How would you feel about working with someone convicted of a sexual offense or violent crime?

3. How do you feel about prison abolition? 

4. Test Case: One of the residents keeps returning to the program late at night in a noisy fashion that disturbs the other residents. You have already spoken to them about this behavior twice. What is your approach in dealing with this issue?

5. Describe your experience working with LGBTQIA2S+ individuals, particularly those impacted by incarceration. How have you supported their unique needs?

6. Can you provide an example of a time when you had to address a conflict between two people? How did you handle the situation?

7. What are some ethical boundaries that you would expect to keep with the clients of our program?

8. Test Case: A resident is found to be using substances within the program, which goes against the house rules. How do you address this situation while adhering to a harm-reduction approach?

9. What is your experience with racial justice? How is racial justice achieved in a direct service organization? 

10. What else do you want us to know about you?

Answers should be sent via email to biff@beyondthesewallslgbt.org. You may attach a PDF/Word Doc or type your answers directly into the body of the email. We will also accept video or voice-recorded answers.